1. While making duaa, one’s heart should be turned towards Allah Ta’ala alone. One should not place one’s hope on anything besides Allah Ta’ala. One should not think that through a certain person or a certain thing my need will be fulfilled.
عن عبد الله بن عباس رضي الله عنهما قال: كنت خلف النبي صلّى الله عليه وسلّم فقال: يا غُلامُ إني أُعلِّمك كلمات: احفظ الله يحفظْكَ، احفظِ الله تجدْهُ تُجاهك، إذا سألت فاسأل الله، وإذا استعنت فاستعن بالله، واعلم أنَّ الأُمة لَوِ اجتمعت على أن ينفعوك بشيء لم ينفعوكَ إلا بشيء قد كتبه الله لك، وإن اجتمعوا على أن يضروك بشيء لم يضروك إلا بشيء قد كتبه الله عليك، رُفعتِ الأقلامُ وجفَّت الصُّحفُ. (ترمذي رقم 2516)
Hadhrat Abdullah ibn Abbaas (Radhiyallahu Anhu) reports that on one occasion I was seated behind Rasulullah (Sallallahu Alaihi Wasallam) when he addressed me saying: “O young lad, I will teach you few important words (lessons). Safeguard (your relationship with) Allah Ta’ala, Allah Ta’ala will take care of you. Safeguard (your relationship with) Allah Ta’ala, you will find Allah Ta’ala before you (i.e. at all times Allah Ta’ala’s divine assistance will remain with you). When you ask, then ask of Allah Ta’ala. When you seek assistance, then seek assistance from Allah Ta’ala. And remember that if the entire ummah had to get together in order to benefit you with something, they cannot benefit you except to the extent that Allah Ta’ala has decreed, and if they get together to harm you in any way, they cannot harm you except to the extent that Allah Ta’ala has decreed. The pens (which were used to record taqdeer) have been lifted and the scrolls (used to record the taqdeer) have dried up. (i.e. the ink on the scrolls used for recording taqdeer have dried up. This indicates towards the taqdeer of Allah Ta’ala that has been decreed.).”
2. Whilst making duaa, one’s heart should be fully focussed towards Allah Ta’ala. One’s heart should not be negligent and unmindful whilst making du`aa.
وعن أبي هريرة قال : قال رسول الله صلى الله عليه وسلم : ادعوا الله وأنتم موقنون بالإجابة واعلموا أن الله لا يستجيب دعاء من قلب غافل لاه . (ترمذي رقم 3479)
Hadhrat Abu Hurayrah (Radhiyallahu Anhu) reports that Rasulullah (Sallallahu Alaihi Wasallam) said: “Supplicate to Allah Ta’ala with conviction and certainty of your Duaa being answered, and remember that Allah Ta’ala does not answer the Duaa made from a heart that is unmindful and heedless.”